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Legal

Privacy Policy

Information We Collect

When you visit our website, create an account, or place an order, we collect personal information you provide — including your name, email address, phone number, delivery address, and payment details. We also collect browsing data such as your IP address, device type, and pages visited to improve your experience.

How We Use Your Information

Your information is used to process and fulfil orders, communicate with you about your purchases, provide customer support, send marketing communications (with your consent), improve our products and services, and comply with legal obligations.

Data Protection

We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology. We do not sell, trade, or rent your personal data to third parties.

Cookies

We use essential cookies to operate our website and optional analytics cookies to understand how visitors use our site. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of marketing communications. To exercise these rights, contact us at support@houseofvelmari.com.

Contact

For questions regarding this privacy policy, contact us at support@houseofvelmari.com or write to House of Velmari, Dubai, United Arab Emirates.

Last updated: April 2026