Legal
Terms of Service
General
By accessing and using the House of Velmari website (houseofvelmari.com), you agree to these terms and conditions. These terms govern your use of our website, your purchases, and your relationship with House of Velmari.
Products & Pricing
All prices are displayed in UAE Dirhams (AED) and include applicable VAT at 5%. We reserve the right to adjust prices at any time. Product descriptions, images, and specifications are presented as accurately as possible, though slight variations may occur due to the artisanal nature of our fragrances.
Orders & Payment
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion. Payment must be completed at the time of order unless Cash on Delivery is selected. All orders are subject to product availability.
Shipping & Delivery
We deliver exclusively within the United Arab Emirates. Delivery timeframes are estimates and may vary. Risk of loss and title passes to you upon delivery. For full shipping details, please refer to our Shipping & Delivery page.
Returns & Refunds
Returns are accepted within 14 days of delivery for unopened, sealed products in original packaging. Refunds are processed within 5–7 business days of receiving the returned item. For complete details, please see our Returns & Exchanges page.
Intellectual Property
All content on this website — including text, images, logos, and designs — is the property of House of Velmari and is protected by applicable intellectual property laws. Reproduction or distribution without written consent is prohibited.
Governing Law
These terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.
Last updated: April 2026